Smart Email Automation & Ticketing for Support, Commerce & Teams
Transform support@ and sales@ into an agile collaborative workspace. Eliminate lost emails, view live customer order context, draft AI-assisted responses in seconds, and collaborate with zero team collision.
Upinno Shared Email Inbox converts incoming messages into organized tickets; keyword-based triggers and automatic routing consume zero AI tokens, while contextual AI drafts and WooCommerce catalog sync query your store in seconds.
Tickets, Orders & SLAs Both Automated and Collaborative
All rule-based ticket assignments, auto-acknowledgments, and internal notes execute with zero AI token deduction; AI credit is strictly used when generating intelligent contextual draft replies.
Order #48291 is still showing as "Processing" after 4 days. Can you please confirm when it will ship?
9:41 AMAI Copilot Smart Draft
Live Store Customer Context
SLA Escalation & Routing
Collision Lock & Notes
Shared Email Ticketing Built for Fast-Growing E-Commerce Teams
Empower your support reps with live buyer context, AI smart drafts, and bulletproof collision locks:
Shared Team Email Inbox
Consolidate support@, sales@, and info@ mailboxes into one unified stream alongside social channels with zero collision.
AI-Assisted Smart Drafts
Automatically evaluate inbound inquiries against your knowledge base and WooCommerce store to draft accurate replies in seconds.
Clean Email Threading & History
Keep complex email threads, forward chains, and attachments organized into clean readable customer ticket timelines.
Live WooCommerce Order Context
Customer lifetime spend, recent orders, and shipping status appear right next to their email message for instant context.
SLA Tracking & Smart Queues
Enforce response time SLAs, assign priority levels, and automatically route VIP inquiries to designated team members.
Enterprise DKIM, SPF & TLS Security
Connect via modern IMAP/SMTP or Webhooks with strict email deliverability standards and automated SPF/DKIM verification.
Measure Net Profit & Saved Team Hours Before Starting
Adjust your page metrics below to see live revenue growth and saved support hiring costs in real time:
Advanced Profit & Time Calculator
Fast Setup · Zero Coding Required
1. Fast Official Connection
Link your channel in under 1 minute with official secure webhooks without sharing private passwords.
2. Load Products & Decision Keywords
Connect your WooCommerce store in 1 click or enter your key custom keywords, prices, and FAQs.
3. Automated Sales & Smart Responses
From that moment, all incoming conversations are answered automatically and orders flow into your inbox.
Manage Email alongside all other channels in one unified inbox
Most chatbots only support a single channel. With Upinno, whether a customer reaches out via Instagram comment or DM, WhatsApp, Telegram, or website live chat, their conversations unify into one 360° customer profile, answered by your team under one single subscription.
All domestic and global messaging channels in one synchronized inbox
Guaranteed prevention of duplicate and conflicting agent replies
Real-time inventory lookup, abandoned cart recovery, and direct payment links
Static keyword responses and decision trees execute with zero AI credit consumption
Frequently Asked Questions
You can connect your email hosting via standard IMAP/SMTP or set up automatic email forwarding to your dedicated Upinno inbox address in under 2 minutes.
When an agent opens an email ticket, real-time presence indicators show teammates that the ticket is being reviewed or drafted, preventing awkward double replies.
Yes. You can configure full auto-reply mode for routine inquiries (such as order status or returns policy), or use AI Assist mode where human agents review and approve AI drafts with one click.
Yes, incoming and outgoing PDF invoices, images, zip files, and documents are fully supported and scanned for security.
Yes, you can connect unlimited company email addresses and route them to separate team queues within your workspace.
Ready to Upgrade Your Team Email Workspace?
Connect your corporate email in under 2 minutes via IMAP/SMTP or 1-click forwarding. Free 30-day trial with full feature access and zero AI token deduction for routing rules.